Cabinet Vision Support & Customisation
Get reliable technical assistance, priority callbacks and support hours that roll over. Choose a plan that suits your business and get more benefits as you grow.
More than a block of consulting time
A technical point of contact for questions, troubleshooting and the way your business uses Cabinet Vision.
Unused support time can accumulate within your plan’s rollover cap while your subscription remains active.
Higher tiers offer higher queue priority, faster callback targets and greater discounts.
Proposed subscription benefits only. All inclusions and service arrangements are subject to confirmation.
Monthly Support Subscriptions
Compare your monthly allowance, rollover balance and callback priority. Choose a dependable technical relationship, with room to grow.
A$99/month
Illustrative · Not available to subscribe
A$249/month
Illustrative · Not available to subscribe
A$499/month
Illustrative · Not available to subscribe
A$899/month
Illustrative · Not available to subscribe
All pricing (AUD), inclusions and callback targets are illustrative and subject to confirmation. Callback targets are not guarantees. Support availability and service hours must be confirmed before launch. No billing or subscriptions are active.
Additional hours would be available by separate arrangement. Discounts vary by plan; the base hourly rate is subject to confirmation.
Proposed rollover terms
Unused time can carry forward while your subscription remains active, up to your plan’s rollover limit. Your new monthly allowance stays separate from the carried balance.
1.5 hours added each month · Maximum 3 hours carried forward · Starting rollover: 0 hours
Month 1
Opening rollover: 0.00 h
Within the proposed 3-hour rollover cap.
Month 2
Opening rollover: 1.00 h
Within the proposed 3-hour rollover cap.
Month 3
Opening rollover: 2.00 h
Within the proposed 3-hour rollover cap.
Month 4
Opening rollover: 3.00 h
1.00 h above the proposed cap is not carried.
Unused hours may roll over while the subscription remains active, capped by the selected plan.
Current-month hours are separate from the rollover balance. Older hours are consumed first.
Unused hours are not redeemable for cash.
Treatment of unused hours after cancellation is subject to final terms and applicable law.
Rollover hours do not automatically cover major custom programming projects.
This visual applies proposed limits at month-end. All rollover rules are proposed terms, not an active agreement.
Proposed callback system
Higher plans receive higher queue priority and faster callback targets. A callback is the start of technical assistance, not a promise that an issue will be resolved within that time.
Standard support
Target callback within
2 business days
Priority support
Target callback within
1 business day
High priority support
Target callback within
4 business hours
Highest priority support
Target callback within
2 business hours
Targets are illustrative, subject to confirmation and measured during business service hours. Availability and service hours must be confirmed before launch. Immediate assistance and guaranteed issue resolution are not promised.
Custom UCS Development
Customise Cabinet Vision around your construction methods, hardware and production requirements. From everyday UCS rules to advanced business-specific logic, the starting point is how you manufacture.
Custom UCS development is generally quoted separately from monthly support. Scope and suitability are reviewed for your Cabinet Vision environment.
Traditional Cabinet Vision UCS programming to adjust construction, place hardware and automate repeatable cabinet tasks.
Advanced programming and JavaScript-based UCS customisation where supported by your Cabinet Vision environment.
JavaScript features are not available in every Cabinet Vision version. We review your version and environment before proposing an approach.
Your ongoing subscription
Separately scoped projects
Major UCS development, complex JavaScript customisation, extensive migrations and large configuration projects may require separate quotations. Support and rollover hours do not automatically cover these projects.
Version Upgrades
Plan your move to a new version with your existing libraries, UCS rules and manufacturing setup in mind. We help review what needs attention before and after the change.
Compatibility and upgrade requirements depend on your version, customisations and environment. Downtime may be required; universal compatibility is not guaranteed.
Configuration & Technical Services
Your construction methods, fittings and machinery should guide your software setup. We help you review and refine the details that matter on the factory floor.
Construction methods, cabinet catalogues and parametric setup.
Configure Cabinet Vision around the way your workshop builds.
Hardware libraries, material setup, drawer and hinge systems.
Keep your software setup aligned with the materials and fittings you use.
S2M configuration, CNC manufacturing workflows and nesting.
Review the path from cabinet design to machine output.
Reports, troubleshooting and practical training.
Make production information clearer and help your team work through everyday issues.
UCS Marketplace · Supplementary Tools
Demonstration products · Not currently available for purchase
Generate canopy and insert rangehood cabinets with parametric sizing and liner options.
Convert standard base units into wall-hung vanities with hidden mounting rails.
Auto-size drawer boxes and fronts to suit your runner system and clearances.
Apply hinge, runner and connector drilling patterns automatically at the part level.
Enforce your house construction standards across every cabinet in a job.
Add rails, backs and kickers consistently with rule-driven component logic.
Future customer portal · Demonstration only
A proposed view of your subscription, hours and support requests. All data below is fictional; there are no real customer accounts, live tickets or purchases.
Current subscription · Demo business
A$249/month · Illustrative · No active subscription
Priority support
Callback target: 1 business day
Available support hours
3.00 h
1.50 current + 1.50 rolled over
Rolled-over hours
1.50 h
Maximum rollover balance: 3 h
Support hours used
0.50 h
This demonstration month
Next renewal
1 December 2026
Example date only · Not scheduled
DEMO-014
Drawer runner configuration
DEMO-015
Version upgrade planning
10% discount
Illustrative Professional plan benefit. Marketplace products are not currently available for purchase.
5% illustrative discount on additional support.
Portal preview only. Authentication, billing, customer accounts and a support ticket service have not been built.
Enquire About Monthly SupportContact CabinetTech
Start with a monthly support enquiry, or tell us about a custom UCS, an upcoming upgrade or a manufacturing challenge.
Demonstration enquiry only
This form is not connected. Details are not sent or saved, and no support request is created.
